Daniel
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Articles
Recent activity by Daniel-
Change my saved delivery addresses
You have the option to edit or remove any previously used delivery address as well as change the default method that is first shown at checkout. Once you are logged into your Rivly account, proce...
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Change my saved payment methods
You have the option to edit or remove any previously used payment method as well as change the default method that is first shown at checkout. Once you are logged into your Rivly account, proceed...
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Payment methods
Rivly accepts a variety of payment types with more on the roadmap for future development. Credit Cards Visa Mastercard American Express Discover Diners Club Digital Wallets Apple Pay (coming...
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How do I change and/or verify my cell phone number?
Question How do I change and/or verify my cell phone number? Answer Having a verified cell phone number on your account is very important to be able to access certain features such as text messag...
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Change my profile picture
Changing your profile picture is easily accomplished within your Rivly account. Be sure that you are logged into your account and go to the Profile page located in your user dropdown menu in top ...
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Change login email or password
Changing your account login email and password are easily accomplished on the same page within your Rivly account. Be sure that you are logged into your account and go to the Profile page located...
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How do I track my packages?
QuestionHow do I track my packages? AnswerIn order to see the status of your orders and to track any packages that have been shipped, please go to your Orders & Returns page once you are logged int...
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Why am I unable to ship to an address?
While very uncommon, there are several reasons why you may not be able to ship a certain item to a particular address. Many of these reasons are the following: chosen carriers cannot deliver to yo...
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Edit or cancel an order
Unfortunately at this time, orders are not able to be edited or altered after they are placed. However, you are able to potentially cancel the item before it ships.After placing an order on Rivly, ...
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How to start a return
All returns can be started by going to the Orders & Returns page as seen in your dropdown menu. Find the recent order containing the product that you wish to return and you will see several buttons...